Privacy Policy

Draft — pending final legal review before launch.

Last updated: [EFFECTIVE_DATE] · Controller: [LEGAL_ENTITY], [COMPANY_ADDRESS] · privacy@yunoh.com

What we collect

Account details (email, hashed password, age confirmation, display name, gender & preferences, bio, photos, country); usage and call metadata (duration, coins), chat messages, device/IP and cookies. Creators complete identity verification (government ID + selfie/liveness) via our provider Persona before payout — this is special-category (biometric) data. Payments are handled by [PAYMENT_PROCESSOR]; we do not store full card numbers.

We do not record your video calls

Live translation (Deepgram / GPT-4o) processes audio in real time to display subtitles; no recording of the call is kept.

Why we use it (lawful bases)

To provide the service (contract); to keep it safe, prevent fraud/abuse and meet KYC/AML duties (legal obligation / legitimate interests); and with your consent for identity verification, analytics cookies and marketing.

Who we share it with

Service providers who help us run YUNOH: hosting (Hetzner EU, Cloudflare), identity (Persona), content-safety (Hive AI), translation (Deepgram, Azure OpenAI) and payments ([PAYMENT_PROCESSOR]). They act on our instructions. We may disclose data to authorities where legally required, including child-safety reporting.

Where it is stored

Primarily in the EU. Any transfer outside the EEA/UK uses appropriate safeguards (e.g. Standard Contractual Clauses).

How long we keep it

While your account is active, then as needed for legal, safety, tax and dispute purposes. Safety/moderation evidence may be kept longer where the law requires.

Your rights (GDPR)

Access, correct, delete, restrict, object, portability and withdraw consent — email privacy@yunoh.com. You can also complain to your data-protection authority. In-app you can export or delete your data.

Children

YUNOH is strictly 18+. We do not knowingly process data of anyone under 18 and delete it if found.